2. PRIVACY POLICY
2.1 Data Collected
The following personal data may be collected:
- First and last name
- Postal address
- Email address
- Phone number
- Payment data (processed by secure third-party providers)
- IP address
- Browsing data
2.2 Purpose of Data Processing
Personal data is collected for the following purposes:
- Processing orders
- Delivery of products
- Customer service
- Accounting and legal obligations
- Marketing communications (subject to prior consent)
2.3 Legal Basis
Processing is based on:
- Performance of a contract
- User consent
- Legal obligations
2.4 Data Retention
- Customer data: 10 years (legal and accounting obligations)
- Prospect data: 3 years
- Cookies: maximum 13 months
2.5 User Rights
In accordance with the General Data Protection Regulation (GDPR), users have the right to:
- Access their data
- Rectify inaccurate data
- Request erasure
- Object to processing
- Request limitation
- Request data portability
Requests must be sent to: geo@alignmentball.com
Users may lodge a complaint with the French Data Protection Authority (CNIL).